Terms and Conditions - Hedge Trimming Croydon
Welcome to our Hedge Trimming services in Croydon. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with the following terms.
1. Service Description
Our hedge trimming services include pruning, shaping, and maintaining hedges to ensure their health and aesthetic appeal. We cater to both residential and commercial properties in Croydon.
1.1 Scope of Work
- Pruning: Removal of dead or overgrown branches.
- Shaping: Sculpting hedges to desired forms.
- Maintenance: Regular trimming to maintain hedge health.
2. Booking and Scheduling
Appointments can be made via our online portal or by phone. We strive to accommodate your preferred schedule, subject to availability.
2.1 Confirmation
Upon booking, you will receive a confirmation email detailing the appointment date and time.
3. Payment Terms
Payment for services is due upon completion of the job unless other arrangements have been made in advance.
3.1 Accepted Payment Methods
- Cash
- Credit/Debit Cards
- Bank Transfers
3.2 Late Payments
Late payments may incur additional charges. We reserve the right to suspend services until outstanding payments are received.
4. Liability
While we take utmost care in performing our services, we are not liable for any pre-existing damage to your property. It is advisable to inform us of any vulnerable structures or plants before we begin.
4.1 Insurance
We maintain liability insurance to cover any accidental damages that may occur during the provision of our services.
5. Cancellation Policy
We understand that circumstances may change. Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
5.1 Cancellation Fees
Failure to cancel within the stipulated time may result in a fee equivalent to 50% of the service cost.
6. Health and Safety
Our team adheres to strict health and safety guidelines to ensure the well-being of both our staff and clients.
6.1 Equipment Safety
All tools and machinery used are regularly maintained and inspected for safety compliance.
7. Client Responsibilities
Clients are expected to provide access to the property and inform us of any specific requirements or restrictions.
7.1 Property Access
Please ensure that pathways are clear and that pets are secured during the service.
8. Quality Assurance
We are committed to delivering high-quality services. Should you be unsatisfied with the work, please notify us within 48 hours for resolution.
8.1 Feedback
Your feedback helps us improve our services. We encourage you to share your experience with us.
9. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes.
9.1 Notification
Updates will be communicated via email or through our official website.
10. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes arising from our services will be subject to the jurisdiction of Croydon courts.
10.1 Dispute Resolution
We aim to resolve any disagreements amicably through direct communication.
11. Privacy Policy
We respect your privacy. Any personal information collected during the provision of our services is handled in accordance with our Privacy Policy.
11.1 Data Protection
Your data is secure with us and will not be shared with third parties without your consent.
12. Termination
Either party may terminate the service agreement with written notice, subject to the cancellation policy outlined above.
12.1 Effect of Termination
Upon termination, outstanding payments for services rendered up to the termination date are due.
13. Miscellaneous
These terms constitute the entire agreement between you and us regarding hedge trimming services in Croydon.
13.1 Severability
If any provision of these terms is found to be unenforceable, the remaining terms will continue in effect.
13.2 Waiver
Our failure to enforce any part of these terms does not constitute a waiver of our rights to enforce them in the future.
By utilizing our Hedge Trimming Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.